SHIPPING INFORMATION
SHIPPING AND DELIVERY
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Current production time is 3-4 days
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Standard shipping time is additional 2-3 days
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The below charges are based on UK delivery
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£6.99 & under £7.00 - £14.99 £15.00 - up
Royal Mail 48 £ 2.12 £ 3.26 £ 4.17
RETURNS AND REFUNDS
If you received the wrong item or a faulty item, please contact our customer care team quoting your order number, name and address, details of the product and the reason for return, and whether a refund or a replacement is required.
OUR PRIVACY POLICY
Your Data is Secure
The type of personal information we collect
We currently collect and process the following information:
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Names, addresses, emails, telephone numbers, and order details.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you to allow us to manufacture and despatch items to you.
We also receive personal information indirectly, from the following sources in the following scenarios:
Personalisation information provided as part of the ordering process
We use the information that you have given us in order to manufacture and despatch orders at your request
We may share this information with 3rd party manufacturers and Parcel Carriers
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting support@allseasonsgifts.co.uk
(b) We have a contractual obligation. We need this information to process and fulfill your order
(c) We have a vital interest. We need this information to process and fulfill your order