HELP CENTER
Complete Answers
Looking for more information about our products or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find what you need, please get in touch.
WHAT ARE YOUR PAYMENT OPTIONS?
We offer several convenient and secure payment options to ensure a smooth checkout process. Currently, we accept the following payment methods:
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Credit and Debit Cards: We accept major credit cards such as Visa, Mastercard, American Express, and Discover. Debit cards with a Visa or Mastercard logo are also accepted.
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PayPal: If you have a PayPal account, you can choose this option during checkout. PayPal allows you to pay using your PayPal balance or linked bank accounts.
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Apple Pay: For customers using Apple devices, Apple Pay offers a seamless checkout experience. Simply select the Apple Pay option and authorize the payment using your Face ID, Touch ID, or passcode.
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Google Pay: Customers using Android devices can opt for Google Pay, a convenient and secure payment method. Select the Google Pay option and follow the prompts on your device to complete the payment.
Please note that all payment options are subject to availability and may vary depending on your location. We are continuously working to expand our payment options to provide you with even more choices.
If you encounter any issues or have specific payment-related inquiries, please feel free to reach out to our customer support team. We will be glad to assist you in any way we can.
WHAT IS YOUR RETURN POLICY?
As personalized items are created specifically for you, we are unable to accept returns or offer refunds unless there is a defect or error on our part. However, if you encounter any issues with your order, please reach out to our customer support team, and we will be happy to assist you
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not offer international shipping. We apologize for any inconvenience this may cause. Our shipping services are limited to UK. We are continually evaluating options to expand our shipping capabilities and hope to offer international shipping in the future. We appreciate your understanding and encourage you to check back for any updates on our shipping policies.